Valentina Rueda

I am a dedicated Virtual Assistant and Business Administrator with a proven track record in delivering exceptional customer service. Currently, I work at Lean Group, where I assist a high volume of customers daily, ensuring their inquiries are addressed promptly and professionally. My proactive approach and in-depth knowledge of products and services have enabled me to create positive experiences for clients, consistently meeting call-time and quality standards.

Previously, I served as an Administrative Assistant at Constructora Delfoz Ingenieria S.A.S, where I managed registration and invoicing in the accounting system, supervised personnel on-site, and developed strategic plans. My ability to foster strong relationships with clients, vendors, and stakeholders through effective communication has been key to my success in both roles. I hold a Bachelor’s degree in Business Administration from Universidad Autónoma del Caribe, which has equipped me with the necessary skills to excel in business management and customer service.