Florencia Rojas
@florenciarojas
Virtual Assistant focused on admin support, customer service, and social media coordination that keeps requests moving fast.
ColombiaWhat I'm looking for
I’m a proactive, detail-oriented Business Administrator with virtual assistance experience across customer service, data entry, and social media coordination. I manage client communications, organize digital information, and track requests to ensure timely follow-ups and strong satisfaction.
In my freelance roles, I responded to 30+ weekly inquiries through Instagram, Facebook, and WhatsApp while maintaining high service quality. I also created and scheduled client-focused content with Canva, guided clients through purchasing and inquiry processes, and supported remote administrative operations through organized workflows and clear communication.
Experience
Work history, roles, and key accomplishments
Graphic Designer & Marketing Materials
Freelance
Jan 2024 - Jan 2025 (1 year)
Created marketing and promotional materials tailored to client needs using Canva, partnering with clients to clarify requirements and ensure satisfaction. Designed structured presentations and financial education course visuals, managing revisions and organized project files to streamline delivery.
Community Manager
Freelance
Jan 2023 - Jan 2024 (1 year)
Responded to 30+ weekly client inquiries via Instagram, Facebook, and WhatsApp while maintaining high satisfaction. Managed and tracked requests to ensure timely follow-ups, resolved inquiries, and scheduled audience-aligned social media content.
Education
Degrees, certifications, and relevant coursework
Universidad Estatal a Distancia
Diploma in Business Administration, Business Administration
Earned a Diploma in Business Administration from Universidad Estatal a Distancia (UNED) in 2024.
High School Luis Dobles Segreda
High School Diploma, Accounting Technology & Administrative Support
Completed high school studies with a focus on Accounting Technology & Administrative Support in 2017.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
Skills
Interested in hiring Florencia?
You can contact Florencia and 90k+ other talented remote workers on Himalayas.
Message FlorenciaFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
