Looking for a job

Valen Swetu

@valenswetu

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I coordinate efficient office operations, records, scheduling, and client communications.

Zambia

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What I'm looking for

I'm looking to contribute organized administrative and operations support in a dynamic organization, helping teams maintain accurate records, manage schedules, and keep daily operations running smoothly.

I've supported daily operations at LuminaSkin Skin and Laser Clinic by coordinating client communications, maintaining service schedules, resolving operational challenges, and preparing correspondence and reports in Microsoft Word.

My experience also includes customer service, inventory and records management, and remote social media administration. I bring a Diploma in Public Administration and a practical focus on organized, confidential, efficient office support.

Experience

Work history, roles, and key accomplishments

Operations Assistant

LuminaSkin Skin and Laser Clinic

Oct 2025 - Mar 2026 (5 months)

Coordinated daily operations and client communications, ensuring timely resolution of service requests and inquiries. Maintained accurate records and drafted professional correspondence using Microsoft Word.

Operations Coordination Client Communication Record keeping Microsoft Word problem resolution

Customer Representative

Boutique

Dec 2024 - Mar 2025 (3 months)

Organized and prioritized daily tasks and schedules to meet service delivery goals efficiently. Maintained precise records of sales, inventory, and client transactions.

Task Prioritization Scheduling Record keeping Sales Inventory Management Customer Service

Social Media Manager and Administration

AKG Transformational Coaching

Aug 2023 - Nov 2023 (3 months)

Managed daily operations of assigned social media accounts and facilitated daily interactions to enhance community engagement. Analyzed audience feedback to improve content effectiveness.

Social Media Management Community Engagement Content Strategy Audience Analysis Virtual Meeting Organization