Ompie K Shandavu
@ompiekshandavu
Detail-oriented administrative assistant
What I'm looking for
As a dedicated and results-driven administrative assistant, I bring a strong background in customer relations and a proven track record of delivering high-quality results in fast-paced environments. With excellent multitasking abilities and a self-motivated nature, I thrive in both independent and collaborative settings, ensuring timely and accurate completion of clerical tasks.
Throughout my professional experience, I have developed a unique blend of skills, including data entry, communication, and administrative support. My experience in customer service has equipped me with the ability to handle challenges and provide prompt responses to customer inquiries. I am confident in my ability to work effectively in a variety of settings, from educational institutions to financial services organizations.
I am a continuous learner, currently pursuing a Certificate in Virtual Assistant Program and holding a Bachelor of Education in Psychology from the University of Zambia. I am excited to leverage my skills and experience to make a meaningful contribution to a dynamic organization.
Experience
Work history, roles, and key accomplishments
Assistant Officer
Firmstone Money Lending Solutions
Jan 2023 - Present (2 years 5 months)
Facilitated over 100 successful loans within a month, responded to customer inquiries, monitored inventory levels, and assisted customers with loan applications.
English Language and Literature Teacher
Tick School
Jan 2017 - Apr 2019 (2 years 3 months)
Prepared and maintained classroom environments, supervised students, graded assignments, and developed lessons to cover required course material.
Operations Intern
Bayport Financial Services
Sep 2017 - Apr 2019 (1 year 7 months)
Promoted high customer satisfaction by resolving problems, identified customer needs, and submitted loan applications for verification.
Data Entry Clerk (KYC)
Airtel Telecommunications
Apr 2016 - May 2016 (1 month)
Scanned and stored files electronically, collected and organized information for entry, and input client information into spreadsheets and databases.
Education
Degrees, certifications, and relevant coursework
Ompie K hasn't added their education
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