At ERULEARNING SOLUTIONS PRIVATE LIMITED, I lead and coach Inside Sales Executives and Admission Counsellors against revenue, enrollment, conversion, and activity targets. I manage the sales lifecycle from prospect engagement and needs-based consultation through enrollment, account growth, and customer servicing.
I use Salesforce CRM to track leads and opportunities, maintain pipeline visibility, and support forecasting and reporting. I also analyze funnel metrics and sales activity to identify bottlenecks and improve follow-up and conversion.
At WHITEHAT EDUCATION TECHNOLOGY PVT. LTD., I drove admissions and revenue growth through outbound prospecting, consultative counselling, and relationship management. I used Salesforce CRM to manage leads and worked with Relationship Managers, Academic Teams, and Faculty to support customer experience and retention.
Earlier, across corporate travel and MICE roles at THE INTEGRATED TRAVEL SOLUTIONS PRIVATE LIMITED, TYBROS INDIA TOURS PVT. LTD., and YATRA CORPORATE HOTEL SOLUTIONS PVT. LTD., I managed B2B client relationships and coordinated corporate events, conferences, and travel programs. My experience also includes customer support for APAC customers at INTERGLOBE TECHNOLOGIES PVT. LTD. (EXPEDIA APAC).
