Looking for a job

vageesha agarwal

@vageeshaagarwal

Project & Operations Manager at Marsh who cut reporting turnaround from 90 to 26 minutes and automated manual workflows.

India

Message

At Marsh, I led Phase 1 of the FC COE reporting redesign, reducing turnaround from 90 to 26 minutes. I also moved Excel MI workflows to automated Power BI dashboards, cutting manual reporting effort by 60%.

At AXA XL, I held 98% SLA compliance on claims and policy reconciliation for the Austria Hub, and led compliance reporting and audit readiness for five European portfolios. I also delivered a six-month Axiom and Excel-macro automation that made Czech policy documentation about 30% faster.

I build practical automation with Python and AI coding agents, including a keyword-highlighting tool that cut per-file time by 97%. I’m a Lean Six Sigma Black Belt, have completed Agile Project Management training, and have my PMP in progress.

Experience

Work history, roles, and key accomplishments

Current

Reporting Analytics Manager

Current

Marsh

Feb 2026 - Present (8 months)

Led Phase 1 of the FC COE reporting redesign, cutting report turnaround from 90 to 26 minutes and manual effort by 60%. Built capacity-planning frameworks for 150 FTEs and automated workflows with Power BI and Python.

Power BI Power Query Python Claude Code Copilot ChatGpt NLP SOP Design Capacity Planning KPI development Stakeholder Management

Senior Analyst, Governance & Analytics

AXA XL

Jan 2025 - Jan 2026 (1 year)

Managed client onboarding, UAT, and Tier-2/3 incidents, improving stability by ~20% through SLA tracking. Led GDPR-aligned compliance reporting and data governance adoption across five European portfolios.

SLA Management Incident Management UAT Data Governance GDPR Stakeholder Management SOP Design Training

Policy Service Analyst

AXA XL

Jun 2021 - Dec 2024 (3 years 6 months)

Maintained 98% SLA compliance for claims and policy reconciliation across five European portfolios. Automated Czech policy documentation with Axiom and Excel macros, improving turnaround by ~30%.

SLA Management Policy Administration AXIOM Excel Macros Process Automation Reconciliations

Executive, Group Sales

IndiGo Airlines

Mar 2019 - Dec 2020 (1 year 9 months)

Built MIS dashboards for group-sales pricing, supporting a business line that added ₹1,270 crore in revenue. Grew recurring business 10% by resolving client queries and conducting training sessions.

MIS Dashboarding Pricing Customer Relationship Management Training Business Development

Setup Configuration Analyst

Aon

Aug 2015 - Nov 2016 (1 year 3 months)

Launched the Starbucks benefits portal for over 10,000 users, using SQL test plans and UAT to reduce downtime by ~15%.

SQL UAT CICS Configuration Management Testing

Education

Degrees, certifications, and relevant coursework

University of Petroleum and Energy Studies

MBA, Aviation Management

2017 - 2019

Activities and societies: Internship at Mumbai International Airport (2018): IATA benchmark study of gate, counter and staff deployment.

MBA in Aviation Management from the University of Petroleum and Energy Studies, Dehradun, India, from 2017 to 2019. Completed an internship at Mumbai International Airport in 2018, conducting an IATA benchmark study of gate, counter, and staff deployment.