At Edelweiss Life Insurance, I manage product lifecycle initiatives as a liaison between technology and stakeholders. I handle project charters, RAID logs, and sprint and release timelines, while coordinating resources, vendors, and change management.
I govern delivery with KPI dashboards covering on-time delivery, scope adherence, defect density, risk mitigation, and MTTR. I also lead retrospectives to support continuous improvement.
At Atrina Technologies, I managed AI, Analytics, and Web projects from requirements gathering through delivery, and handled project documentation, sprint planning, and UAT and change-request cycles. I also carried department-level PMO responsibilities and built internal tracking solutions and executive KPI dashboards using Google Sheets, Apps Script, and Looker Studio.
Earlier, at eClerx services Ltd., I delivered Power BI dashboards from SQL and Excel datasets, maintained 95% SLA compliance, and improved reporting efficiency by 40% through process automation and stakeholder-driven enhancements. My experience also includes developing Power BI reports at Times of India and conducting KPI and revenue model research at Mobalytics.
