Uzma Ahmed

I am Rizaldy Apalis, a committed Customer Support Specialist with extensive experience in both customer service and technical support roles. Over the past few years, I have honed my skills while working with various high-profile accounts, including Australian Financial services and US-based retail and telecommunications companies. My journey began at Concentrix, where I managed customer inquiries for Westpac and later transitioned to handling logistics for FedEx at IBEX Global.

Most recently, I have been working with Alorica, where I support Verizon Communication Inc. and Dell Technical Support. My goal is to leverage my strong work ethic and enthusiasm for learning to contribute effectively to any team. I am passionate about providing exceptional customer service and continuously developing my skills in a professional environment. I am eager to take on new challenges and further my career in customer support and technical assistance.