I’m looking for a role where I can apply my skills in data analysis, support operations, and client engagement to enhance efficiency and drive growth. I bring experience in sales, problem-solving, and operational support, and I’m eager to contribute to a collaborative, data-driven team. My goal is to further develop my analytical abilities and support impactful business strategies.
USLooking for a job
Utkarsh Srivastava
@utkarshsrivastava
Experienced professional with strong problem-solving and ownership skills.
IndiaWhat I'm looking for
Results-driven professional with a robust background in the Support and Payments department at ChefKart, where I implemented data analysis techniques in Excel to optimize chefs' punctuality. I effectively addressed and resolved inquiries, enhancing operational efficiency. Previously, I completed internships in Sales, engaging with clients through outbound calls and leading the sales team in the absence of management. Possessing strong analytical and problem-solving skills, I am proficient in generating detailed reports during scrum meetings and bring nearly a year of freelance experience in the edtech sector.
Experience
Work history, roles, and key accomplishments
CLCurrent
Support & Payments Associate
Chefkart Hospitality Pvt Ltd
May 2024 - Present (1 year 1 month)
- Optimized chefs' punctuality via data analysis.
- Leveraged Excel (lookups, pivot tables) for performance insights.
- Enhanced efficiency by resolving chefs' queries.
- Collaborated to streamline payments and support.
- Managed team resolving 1,500+ tickets monthly, achieving 95% satisfaction.
SL- Guiding students to determine their career objectives, enabling informed decisions for their career path.
- Tracking admissions progress, ensuring efficient and organized processes.
- Effectively promoting and pitching high-value courses, contributing to increased sales and profitability.
- Actively participating in team meetings, providing valuable input and insights.
- Generating comprehensive
CL- Completed a sales internship at Chefkart Private Limited, actively engaging with users through outbound calls and effectively addressing their inquiries
- Assumed managerial responsibilities in the absence of the sales manager, successfully overseeing and coordinating the entire sales team
- Demonstrated proficiency in report creation during scrum meetings, contributing valuable insights and dat
Education
Degrees, certifications, and relevant coursework
Utkarsh hasn't added their education
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Availability
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Location
IndiaAuthorized to work in
Salary expectations
450k-800k INR
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