Usman Naveed
@usmannaveed1
I am an IT Support Engineer transitioning to Cloud and Network Engineering.
What I'm looking for
I am an IT Support Engineer with 4+ years managing IT infrastructure across Windows, macOS, and Linux, administering Active Directory, GPOs, Microsoft 365, SharePoint, Azure AD and Intune. I led a domain controller migration for 500+ users, designed a new site IT infrastructure, and developed a Python script to upgrade firmware on 150+ D-Link routers.
I handle backups with Veeam, WDS imaging, DHCP and printer servers, and manage LAN/Wi‑Fi networks (Unifi, D‑Link, Tenda, Ruckus). I am expanding cloud expertise through AWS mini projects and Microsoft Azure training (AZ‑900, AZ‑104, AZ‑305) and am focused on growing into a Cloud/Network Engineer role within a collaborative, hands‑on team.
Experience
Work history, roles, and key accomplishments
IT Support Officer
Zaitoon Group
Aug 2023 - Mar 2024 (7 months)
Led migration of the domain controller from Windows Server 2008 R2 to 2019 for 500+ users with minimal disruption and implemented IT infrastructure for a new site including server rack, CCTV, and secure wireless.
Information Technology Support Officer
HeyCommerce
Jan 2022 - Jul 2023 (1 year 6 months)
Provided end-user support, managed Active Directory and wireless networks, and maintained antivirus and network monitoring to ensure high availability across services.
Education
Degrees, certifications, and relevant coursework
University of Central Punjab
Bachelor of Science, Computer Science
Completed a Bachelor's degree in Computer Science at the University of Central Punjab, graduating in 2022.
Government College of Science, Lahore
Intermediate, Computer Science
Completed Intermediate studies in Computer Science at Government College of Science, Lahore.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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