Usman Raza

I am an IT administrator with 15 years of experience managing IT infrastructure, network operations, and cybersecurity for enterprises and service organizations. I specialize in Windows and Linux servers, virtualization (VMware, Hyper-V), Microsoft 365, Azure, and AWS.

I have led technical and sales teams, developed and executed strategic sales plans, and represented companies at industry events to expand market presence and partnerships. I have a strong track record of delivering secure, scalable, and cost-effective IT solutions that align with business objectives.

My hands-on operational experience includes RMM monitoring, endpoint protection, EDR and SIEM alert handling, Veeam and BDR management, Active Directory administration, firewall and VPN configuration, and incident management with clear escalation processes.

I am committed to continuous learning and have completed industry certifications and courses in IT support, cybersecurity, Azure administration, and related areas. I bring a practical, solutions-oriented approach and a history of improving system reliability, security posture, and user satisfaction.