Usman Raza
@usmanraza1
IT administrator with 15 years' experience in infrastructure, security, and support.
What I'm looking for
I am an IT administrator with 15 years of experience managing IT infrastructure, network operations, and cybersecurity for enterprises and service organizations. I specialize in Windows and Linux servers, virtualization (VMware, Hyper-V), Microsoft 365, Azure, and AWS.
I have led technical and sales teams, developed and executed strategic sales plans, and represented companies at industry events to expand market presence and partnerships. I have a strong track record of delivering secure, scalable, and cost-effective IT solutions that align with business objectives.
My hands-on operational experience includes RMM monitoring, endpoint protection, EDR and SIEM alert handling, Veeam and BDR management, Active Directory administration, firewall and VPN configuration, and incident management with clear escalation processes.
I am committed to continuous learning and have completed industry certifications and courses in IT support, cybersecurity, Azure administration, and related areas. I bring a practical, solutions-oriented approach and a history of improving system reliability, security posture, and user satisfaction.
Experience
Work history, roles, and key accomplishments
Manager IT & Infrastructure
Rukhsana Foundation
Jan 2014 - Dec 2022 (8 years 11 months)
Led IT infrastructure, network and firewall management, BDR/Veeam backup administration, and incident escalation processes to maintain security and continuity for the non-profit.
Assistant Manager Sales & Marketing
Brain Telecommunications Ltd
Jul 2010 - Aug 2016 (6 years 1 month)
Drove sales activities, participated in tenders, managed hardware procurement and inventory, and identified new business opportunities to increase revenue.
IT Incharge
AL Kazemi Group of Companies
Aug 2009 - Nov 2009 (3 months)
Established and monitored corporate networks, configured firewalls, and developed IT policies and procedures to improve performance, security, and compliance.
Executive Hardware Technical Sales
Brain Telecommunications Ltd
Oct 2004 - Aug 2009 (4 years 10 months)
Managed procurement of IT equipment for sales and support, prepared tenders and quotations, and supported clients with technical product details to drive business growth.
Officer Hardware Technical Support
Brain Telecommunications Ltd
Oct 2002 - Nov 2004 (2 years 1 month)
Provided technical support for hardware issues, diagnosed and resolved complex faults, and recommended upgrades to improve system performance.
Technical Support Engineer
Micronet
Dec 1998 - Jun 2000 (1 year 6 months)
Delivered comprehensive technical support for ISP services, resolved customer issues via email/calls/chat, and assisted with system setups and service restorations.
Education
Degrees, certifications, and relevant coursework
University of the Punjab
Bachelor of Arts, Arts
1995 - 1997
Completed a Bachelor of Arts program at the University of the Punjab from 1995 to 1997.
Availability
Location
Authorized to work in
Website
airesols.net.pkJob categories
Skills
Interested in hiring Usman?
You can contact Usman and 90k+ other talented remote workers on Himalayas.
Message UsmanFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
