Mohsin Khan
@mohsinkhan25
IT infrastructure specialist with 6+ years optimizing cloud, endpoints, and IT support.
PakistanWhat I'm looking for
I am an IT professional with over six years' experience delivering infrastructure management, technical support, and cloud endpoint deployments across FMCG, manufacturing and technology sectors. I specialize in Microsoft Azure, Active Directory, Citrix Workspace, Autopilot and ITIL-driven ServiceNow operations, with measurable success in device lifecycle management, security wiping and performance optimization.
I drive improvements in end-user experience using Atemity APM/EUEM tools, automate device provisioning with Autopilot and SCCM, and maintain data-center hardware and environmental controls.
bring certifications such as CCNA, practical Power BI fundamentals, and a commitment to continuous learning in digital marketing and E-commerce.
Experience
Work history, roles, and key accomplishments
IT Engagement Executive
Unilever
Mar 2024 - Present (1 year 6 months)
Provide hardware and software support for desktops/laptops, deploy Windows 11 via Microsoft Autopilot, manage IT asset inventory, and resolve incidents through ServiceNow to maintain high user satisfaction.
Business Support Centre Engineer
Unilever
Oct 2019 - Feb 2024 (4 years 4 months)
Delivered IT support for Microsoft Azure, Active Directory and Citrix Workspace; built and deployed Windows 10 devices using SCCM and Autopilot and resolved remote issues via LogMeIn Rescue and MS Teams.
IT Resident Engineer
TechAccess Pakistan
Mar 2018 - Oct 2019 (1 year 7 months)
Monitored and maintained servers, storage, and network infrastructure, performed backups and hardware installations, and managed data center environmental and power/HVAC systems to ensure reliable operations.
Education
Degrees, certifications, and relevant coursework
Quaid-e-Awam University of Engineering, Science & Technology
Bachelor of Engineering, Computer System Engineering
2013 - 2016
Completed a Bachelor of Engineering in Computer System Engineering with focus on computer systems and related technologies.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Social media
Job categories
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