Open to opportunities

Saeed Ahmad

@saeedahmad3

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Experienced IT professional specializing in system engineering and support.

Pakistan

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What I'm looking for

I seek a role that fosters growth, collaboration, and innovation in IT solutions.

I am an experienced IT professional with a strong track record in system engineering, support, and network management. Over the past four years, I have honed my skills in installing, configuring, and maintaining servers, which has led to improved performance and security for the organizations I've worked with. My commitment to delivering technical excellence and innovative IT solutions has been a driving force in my career.

Throughout my professional journey, I have developed a passion for building strong working relationships and providing exceptional support to users. My experience includes managing user accounts, troubleshooting IT infrastructure, and ensuring seamless operations across various platforms. I take pride in my ability to resolve issues efficiently, as demonstrated by my success in reducing downtime and enhancing network performance.

Experience

Work history, roles, and key accomplishments

System Support Officer

D. Watson PDA Peshawar

Oct 2024 - Apr 2025 (6 months)

Managed user accounts, including creation, modification, and deactivation, along with assigning roles and permissions. Administered Active Directory (AD) objects, performed password resets, and conducted AD troubleshooting and maintenance.

Active Directory Account Management Troubleshooting

IT Support Engineer

FF-Steel Head Office Peshawar

Jun 2024 - Oct 2024 (4 months)

Troubleshot and maintained IT infrastructure to ensure seamless operations and user support. Performed hands-on work with server operating systems, Active Directory, DNS, RDS, and WDS, and managed group policies and file servers.

Infrastructure Active Directory DNS RDS Group Policies

IT Support Level 1

Quaid-e-Azam International Hospital

May 2023 - May 2024 (1 year)

Installed, configured, and maintained Windows Servers to ensure optimal performance and security, and troubleshot various printer problems. Conducted hardware and software installations and upgrades, ensuring high compatibility rates.

Windows Server Printer Troubleshooting Installation Network Infrastructure Remote Assistance Device Management

IT Support Internee and Helpdesk

Core Links IT Trainings Institute Peshawar

Feb 2019 - Jul 2021 (2 years 5 months)

Successfully installed and configured Windows Servers to support the organization's IT infrastructure. Conducted hardware and software installations on computers and effectively managed inbound complaints and requests related to network and computer problems.

Windows Server Installation

Education

Degrees, certifications, and relevant coursework

University of Agriculture Peshawar

Bachelor of Science, Information Technology

Studied Information Technology at the University of Agriculture Peshawar. Gained foundational knowledge and practical skills in various aspects of IT.