Ahmer Farooq

Managing Microsoft 365 Admin Portal for email provisioning and user management. Manage Exchange, SharePoint, Preview(DLP), Intune, Conditional Access policies and Microsoft Teams.

Implemented and maintained IT policies aligned with ISO/IEC 27001 compliance standards.
Administered Microsoft 365 and Google Workspace, including user provisioning, access control, and email management.
Managed SharePoint and Microsoft Teams to enable secure internal and external collaboration.
Oversaw endpoint management using ManageEngine MDM, ensuring device compliance and security.
Configured

Managed IT infrastructure for eight offices across the North Region. Configured and maintained MikroTik routers, Cisco switches, and pfSense for reliable network operations, social media filtering, and firewall management. Managed UniFi Controller for Ubiquiti Access Points and VMware ESXi for virtual machines. Administered NAS systems (WD, TrueNAS) ensuring data integrity and availability.

• Responsible for giving help desk Support in the North Region.
• Manage Pfsense for Social media blocking.
• Configure Cisco Switches.
• Manage Unifi Controller for Ubiquity Access points.
• Manage NAS (WD, TrueNAS).
• Managing VMs through ESXi.
• Manage information technology and computer systems Virtually (Remotely) and directly.
• Resolving network-related issues like local area connection pro

Managed Windows Server 2016 and administered Active Directory for user and group management. Maintained DHCP and DNS servers for network authentication and access control. Configured and maintained pfSense firewall for website filtering and ISP load balancing. Assisted in maintaining a 200-user network, reducing downtime through proactive maintenance. Coordinated with vendors for warranty services

• Managing Windows Server 2016, Pfsense, Active Directory, and DHCP server in Windows server.
• Resolving network-related issues like local area connection problems, network access, mail, internet
etc.
• Coordinating with the third-party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same.

GPA: 3.06

Jul 2024 · Expires Jul 2027