At Forrentech, I designed operational workflows that supported 3x revenue growth across international markets. I also standardized client onboarding, delivery, and communication processes, and established KPI tracking and reporting frameworks.
Previously at Forrentech, I built the Business Development function and implemented HubSpot and Salesforce to improve pipeline tracking and sales workflow efficiency. At Waves Home Appliances, I redesigned workflows that improved process efficiency by 30% and launched four new products.

