Ibtisam Bin Ata
@ibtisambinata
I am a Revenue Operations leader optimizing billing, customer engagement, and process efficiency.
What I'm looking for
I am a dynamic, results-driven Revenue Operations manager with extensive experience optimizing customer engagement and driving operational efficiency across global accounts. I have led major billing system changes, unofficially guided US-region integrations, and managed BAU while supporting strategic, high-dollar accounts. My data-driven approach and cross-functional leadership have produced measurable improvements in onboarding, contracting, and invoicing.
I build strong stakeholder relationships, lead hiring and onboarding initiatives, and champion data governance to ensure timely project delivery. My work has been recognized with internal awards for impact and consistency.
Experience
Work history, roles, and key accomplishments
Led the operational side of a major billing system change and managed BAU for US-region Revenue Operations, coordinating onboarding and UAT readiness to ensure a smooth transition.
Led a team of four supporting high-dollar US strategic accounts, ensuring timely renewals and delivering internal projects to improve account operations.
Managed opportunity-to-cash process support and stakeholder relationships, providing contracting and invoicing support to improve process accuracy for strategic accounts.
Supported sales and renewal operations by processing renewals and new sales, drafting contracts in Salesforce, and resolving invoice-related requests to increase efficiency.
Operations and Finance Manager
Shafaaf (R.O Plant)
Jul 2017 - Jan 2019 (1 year 6 months)
Managed daily operations, finance, order fulfillment, customer handling, and staffing to ensure smooth plant performance and operational continuity.
Collected and maintained global public company data to provide clients with accurate, up-to-date market intelligence for informed decision-making.
Senior Recruitment Officer
Preparation for Life
Aug 2015 - Sep 2015 (1 month)
Advised students and liaised with overseas institutions to guide admissions and visa processes, improving student placements and application outcomes.
Senior Recruitment Officer
Preparation for Life (Education Consultants)
Aug 2015 - Sep 2015 (1 month)
Advised students on overseas admissions and visa processes and liaised with international institutions to secure placements. Guided applicants through admission procedures to optimize outcomes.
Education
Degrees, certifications, and relevant coursework
Foundation University Islamabad
Master of Business Administration, Finance
2011 - 2015
Grade: 3.83
Activities and societies: Core Courses: Financial Management; Project Evaluation; Analysis of Financial Statements; Advanced Financial Management; Issues in Financial Reporting; Project Management.
Completed a Master of Business Administration (Finance) with a 3.83 CGPA from Foundation University Islamabad (2011–2015). Coursework focused on financial management, reporting, and project evaluation.
Punjab College of Commerce
Bachelor of Commerce, Commerce
2009 - 2011
Activities and societies: Core Courses: Advanced Accounting; Cost Accounting; Economics.
Completed a Bachelor of Commerce at Punjab College of Commerce (2009–2011). Coursework included advanced accounting, cost accounting, and economics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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