Useh Abidi

At The Solutions Center, I handle inbound and outbound calls for protection plans, identity theft protection, device coverage, appliance warranties, and technical support. I educate customers about coverage and pricing, recommend suitable options, process payments using Taxpayo, and update accounts in Fast CRM.

Through freelance Sales & CRM Support, I made outbound calls, qualified leads, scheduled appointments, and maintained follow-up records in Ricochet CRM. I also run customer service and day-to-day operations for Ajul, handling inquiries, orders, deliveries, and promotional content.