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Blessing Ajibolu

@blessingajibolu

Customer support specialist with 4+ years in remote chat/calls, insurance qualification, and sales—focused on empathy and targets.

Nigeria
Message

What I'm looking for

I’m looking for a remote role where I can support customers across phone/email/live chat, qualify leads, and hit performance targets. I value empathy, clear processes, and teamwork, and I’m ready to contribute consistently with a customer-first approach.

I’m a results-driven customer support professional with over four years of experience in remote customer service, live chat support, sales, and data entry. I manage high-volume inquiries across multiple channels with efficiency, empathy, and professionalism.

In my remote roles, I’ve served as the first point of contact for prospective clients, verifying eligibility, coordinating advisor handoffs, and documenting details in the CRM to keep every interaction compliant and seamless. I also supported end-to-end virtual guidance in sales, including outbound outreach, payment process support, credit score help, and identifying upselling and cross-selling opportunities to exceed monthly targets.

I bring strong remote work readiness—time management, self-discipline, and independent working—backed by a dedicated home office and fibre-optic internet to ensure consistent availability. I stay committed to service excellence, meeting performance targets, and contributing to team success through a customer-first approach.

Experience

Work history, roles, and key accomplishments

AI

Sales Representative

Affordable Rent To Own Inc

Jan 2024 - Mar 2025 (1 year 2 months)

Provided remote support to prospects exploring affordable rent-to-own, rental, and foreclosed property listings through the purchase process. Conducted outbound outreach, supported clients with online credit checks and listing-site payment steps, and identified upselling and cross-selling opportunities to meet monthly sales targets.

IS

Customer Support Specialist

Insurance Supermarket

Feb 2023 - Jan 2024 (11 months)

Served as the first point of contact for prospective clients seeking life insurance, handling inbound and outbound calls to verify eligibility and pre-qualify leads for licensed advisors. Documented client details in the CRM and applied objection-handling and de-escalation techniques while following call scripts and confidentiality requirements.

Education

Degrees, certifications, and relevant coursework

Blessing hasn't added their education

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Tech stack

Software and tools used professionally

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