Usama Iqbal
@usamaiqbal5
Operations Manager at Zephyrix Digital who built its CRM and automation stack from scratch and closed its first customer.
PakistanWhat I'm looking for
At Zephyrix Digital, I built the company's application stack from scratch, including HubSpot CRM, GoHighLevel automations, landing pages, and agentic AI automations. I run day-to-day operations alongside the CEO, manage the sales and design teams, and own the go-to-market motion; I also closed Zephyrix's first customer.
At Arrivy, I onboarded 33 clients in a year, a company record, and maintained 100% client retention with zero churn across my two-year tenure. Earlier, as an Account Executive at TCP Software, I finished the year at 137% attainment and was promoted from SMB to Mid-Market within six months.
Experience
Work history, roles, and key accomplishments
Operations Manager
Zephyrix Digital
Apr 2026 - Present (6 months)
Run day-to-day operations alongside the CEO, managing sales and design teams while owning the GTM motion. Built the company's CRM and automation stack from scratch and closed the first customer.
Onboarding Engineer & CRM Consultant
Arrivy
Apr 2024 - Apr 2026 (2 years)
Onboarded 33 clients in a year, a company record, with zero churn over two years. Owned onboarding and expansion for the largest account, a Fortune-listed relocation enterprise.
Full-Cycle Sales Representative / SDR
RepStack
Mar 2023 - Mar 2024 (1 year)
Placed with international clients, running SDR and full-cycle sales motions. Booked 14-16 qualified appointments weekly and consistently exceeded revenue targets.
Dispatch Manager
Desire Logistics
Dec 2022 - Mar 2023 (3 months)
Managed end-to-end shipment operations on a three-month contract, including clearing Bills of Lading and dispatching trucks.
Account Executive, SMB → Mid-Market
TCP Software
Mar 2022 - Dec 2022 (9 months)
Managed SMB and mid-market deals through full-cycle prospecting, demos, and negotiation, finishing the year at 137% attainment. Promoted to Mid-Market within six months.
SMB Account Executive, Innovation
Motive (KeepTruckin)
Oct 2021 - Mar 2022 (5 months)
Achieved 110-115% of monthly quota, driving new business through cold outreach and tailored product demonstrations.
Sales Manager
Digital Software Solutions
Jun 2020 - Oct 2021 (1 year 4 months)
Diagnosed and resolved hardware, software, and network issues for AT&T customers, and upsold software upgrades on inbound support calls.
Customer Service Representative
Gooline Space
May 2019 - Jul 2019 (2 months)
Handled multi-channel customer enquiries and complaints, resolving issues with product-level knowledge.
Education
Degrees, certifications, and relevant coursework
HubSpot Academy
HubSpot CRM, CRM
Earned the HubSpot CRM certification in 2024.
Lahore Garrison University
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science in 2023.
RepStack Success Academy
Certified Business Development Executive, Business Development
Earned the Certified Business Development Executive certification in 2023.
HubSpot Academy
Outbound Sales, Sales
Earned the Outbound Sales certification in 2023.
HubSpot Academy
Digital Marketing, Digital Marketing
Earned the Digital Marketing certification in 2023.
Availability
Location
PakistanAuthorized to work in
Salary expectations
Social media
Job categories
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