UP timism1

Founded and operated an e-commerce and music performance business, driving digital marketing campaigns to sell consumer goods online and promote national live saxophone jazz performances, increasing brand visibility and sales.

Supported students with disabilities through therapeutic exercises, wheelchair maintenance, classroom assistance and medication support during evenings and weekends.

Delivered business planning and go-to-market advisory for a seven-person civil engineering start-up, producing a business plan and market-entry recommendations to support company launch.

Assisted in programmes devised by speech and psychology teams for students with autism and Asperger syndrome, managing challenging behaviour using MAPA techniques and supporting community access.

Provided night-time end-of-life care and dignity support for dementia residents, delivering therapeutic activities and following individual care plans for comfort and safety.

Sought and secured new clients for an Oracle partner providing ITIL training and consultancy, reducing client concentration risk and diversifying the customer base.

Provided residential support for people with learning disabilities and complex needs, using PROACT-SCIPr techniques to manage challenging behaviour and support independent living skills.

Performed customer service and retail sales duties in a high-volume petrol retail environment, maintaining sales consistency across shift-based operations.

Led business development for a supplier of rainscreen wall cladding, launching a new product range and driving market penetration while maintaining legacy product sales.

Provided business development leadership for planned maintenance division of a large social housing contractor, supporting revenue objectives for a £25m division.

Led business development for a luxury property construction firm, driving diversification into public sector social housing and maintaining consistent project turnover over six years.

Delivered short-term business development and financial services support for a children and families charity, contributing to outreach and service funding efforts.

Supported marketing activities for a public body promoting further education, contributing to campaign materials and outreach during a short-term assignment.

Expanded CRM records and executed outreach campaigns, processing 50 mailshots/day and supporting partner engagement to increase legal aid client referrals.

Supported marketing and publicity efforts for a pre-professional musical theatre organisation, contributing to outreach and promotional events.

Managed marketing and publicity projects to promote volunteer opportunities and assist organisations in volunteer recruitment and engagement.

Worked in remote monitoring help desk supporting weekend and evening shift operations, providing technical support and incident response.

Developed content and supported marketing to promote volunteering initiatives and resources for organisations and individuals.

Executed marketing projects for an IT consultancy, supporting campaigns and client communications during a short-term assignment.

Managed retail operations and staff for betting shops, overseeing day-to-day sales, cash handling and customer service functions.

Managed field and tele-marketing operations for a home improvement firm, driving lead generation and sales through coordinated outbound campaigns.

Completed a Diploma in Marketing through the Chartered Institute of Marketing between 2004 and 2006.

Completed a Master of Arts in Marketing Management at the University of Derby in 1997–1998.

Awarded a B.A. Honours in Enterprise Management from the University of Derby from 1994 to 1997.