Open to opportunities

Umumararungu Rehema

@umumararungurehema

Message

Motivated customer relations assistant with strong communication and problem-solving skills.

Rwanda

Message

What I'm looking for

I seek a front-line customer service or support role in a collaborative environment where I can use my communication skills, solve customer issues, and grow professionally.

I am a motivated and friendly customer-focused professional with training in software development and hands-on experience promoting school events and engaging communities. I bring strong communication, interpersonal skills, and a calm approach to resolving customer inquiries.

During my part-time role as a marketing agent I supported outreach to prospective students and parents, assisted with administrative marketing tasks, and helped increase awareness of school programs. I am a fast learner who adapts quickly to new environments and works well in teams.

I am fluent in English and a native Kinyarwanda speaker, with basic computer skills in Word, Excel and email. I am seeking a role where I can apply my customer service strengths and continue developing professionally.

Experience

Work history, roles, and key accomplishments

Marketing Agent

École Secondaire Saint-Joseph-le-Travailleur

Jan 2022 - Dec 2023 (1 year 11 months)

Promoted school events and programs to students and the community and engaged prospective students and parents during visits, supporting administrative tasks that improved outreach and enrollment engagement.