Shadia Ingabire
@shadiaingabire
Motivated customer-service professional with leadership experience and hands-on business skills.
What I'm looking for
I am a motivated and reliable professional with practical experience supporting a family-run retail and service business in Kigali. I handled customer service, basic bookkeeping, inventory management, marketing support, and developed strong interpersonal and multitasking abilities while learning through hands-on responsibility.
My background includes leadership as a Business Club President and certifications in driving and hairdressing, which complement my strengths in communication, time management, and team coordination. I have completed Advanced Level and Ordinary Level certificates and bring a willingness to learn and grow professionally.
I seek roles where I can apply my customer-service skills, leadership experience, and practical business knowledge to contribute to a team, support operations, and continue developing professionally in a supportive environment.
Experience
Work history, roles, and key accomplishments
Family Business Assistant
Self-employed
Dec 2022 - Present (2 years 11 months)
Supported daily operations of a small family-run retail and service business, handling customer service, basic bookkeeping, inventory management, and marketing to improve service reliability and operational organization.
Education
Degrees, certifications, and relevant coursework
College Don Bosco de Rushaki
Advanced Level Certificate, Advanced Level
2019 - 2022
Completed Advanced Level studies at College Don Bosco de Rushaki, focusing on general secondary education and preparation for tertiary opportunities.
GSNDL Byimana
Ordinary Level Certificate, Ordinary Level
2016 - 2018
Completed Ordinary Level secondary education at GSNDL Byimana, covering core secondary curricula and foundational subjects.
Ecole Notre Dame des Anges
Primary Education, Primary Education
2010 - 2015
Completed primary education at Ecole Notre Dame des Anges, acquiring foundational literacy, numeracy, and social skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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