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@umcgloughlin

Seasoned technology and business-project lead

South Africa
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What I'm looking for

Looking for a challenging role that leverages my programme management, project management, and business analysis skills to drive business growth and improvement.

Ursula McGloughlin is a seasoned technology and business-project lead with extensive experience in people, process, and technology delivery. With a strong background in programme management, project management, and business analysis, Ursula has successfully led various projects across multiple industries, including finance, retail, and logistics.

Her expertise spans programme management, project management, business analysis, change management, and technology delivery. Ursula has a proven track record of delivering complex projects on time, within budget, and to the required quality standards.

With a strong focus on stakeholder engagement, Ursula has worked closely with senior executives, business unit heads, and team members to ensure that project objectives are aligned with business goals and strategies.

Experience

Work history, roles, and key accomplishments

RF

Programme Manager

RCL Foods

Oct 2023 - Jun 2025 (1 year 8 months)

Led the carve-out programme for Vector Logistics sale, coordinating extraction of 47 systems and 32 vendors, legal/licensing transitions and cutover sequencing to ensure seamless transfer to A.P. Moller.

MA

Change Manager, SAP

Massmart

Jul 2017 - Jun 2018 (11 months)

Led change for SAP delivery covering Warehouse, Master Data, Finance and HCM, establishing data governance, compliance standards and training to stabilise SAP implementations.

WG

Change Manager

Western Cape Government

Jan 2013 - Feb 2014 (1 year 1 month)

Established PMO project auditing protocols, processes and supporting technology for the Department of Human Settlements to improve project governance and delivery.

OK

Project Manager

Old Mutual Operations Kenya

Feb 2010 - Sep 2010 (7 months)

Developed RFI/RFP processes and led vendor selection and pilot rollout for a light administration back-end and African data hub strategy across 12 countries to reduce licensing costs.

TM

Programme Manager

T-Systems (Old Mutual)

Nov 2008 - Nov 2009 (1 year)

Managed transformation and handover of group-wide call centre services to T-Systems, delivering process libraries, SLA adherence and continuous improvement for pan-African operations.

OM

Programme Manager

Old Mutual

Apr 2007 - Nov 2009 (2 years 7 months)

Led CRM programme with 15 business unit heads across 8 workstreams, delivered as-is/to-be process libraries, customer data cubes and customer intelligence organisational rollout.

Education

Degrees, certifications, and relevant coursework

Oxford Brookes University logoOU

Oxford Brookes University

BM-Dip, Business Management

Completed a BM-Dip program covering business management, accounts, statistics, marketing, HR and industrial relations.

Damelin logoDA

Damelin

Diploma / Short Courses, Business Studies / Professional Development

Completed vocational and short courses in business development, communications technology and related business disciplines.

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