Shariffa Miller

Directed pivotal objectives, tasks, and projects, overseeing strategic planning, scheduling, and goal-oriented strategizing for programs. Formulated budgets, guidelines, and other pertinent business documents for program implementation, ensuring seamless and efficient execution of operations.

Led the strategic management and development of human resources and organizational development (OD), contributing to the organization's strategic goals. Spearheaded the formulation and execution of Learning & Development (L&D) components and provided oversight for a network of regional and Head Office-based HR/OD partners.

Served as HR Manager and Programme Manager. Managed human resources operations and led various programs.

Engaged as a Part-time Casual Manageress. Managed casual staff and supported operational activities.

Held dual roles as National HR and Senior Programme Manager. Managed human resources functions and oversaw program initiatives for the company.

Held accountability for the strategic management and comprehensive development of all HR facets, formulating and executing the organizational strategy. Led the creation and implementation of the Learning & Development (L&D) roadmap, aligning it with international standards.

Facilitated the transfer of HR/OD and HRD responsibilities to leadership and regional managers, ensuring effective integration and functionality. Developed and executed the HR, HRD, and OD Strategy, aligning it with the company's overall strategy and values.

Fulfilled the role of Senior Human Resources Officer and Project Manager. Handled HR responsibilities and managed projects.

Completed a B.Tech (Honours) in Human Resources Management. This program provided advanced knowledge and skills in strategic human resources, organizational development, and talent management.

Obtained a National Diploma in Human Resources Management. This foundational program covered essential HR principles, practices, and legal frameworks.

Earned a Certificate in International Life Coaching, focusing on coaching methodologies and personal development. This certification enhanced skills in guiding individuals towards their goals.

Completed a Certificate in Agile Methodologies at DVT Academy. This program provided expertise in Agile principles, frameworks, and practices for project management.

Acquired a Certificate in Project Management, covering core project management concepts and techniques. This certification strengthened abilities in planning, executing, and closing projects.

Achieved ITIL 4 Foundation certification, demonstrating knowledge of IT service management best practices. This certification supports efficient and effective IT service delivery.