Ukaegbu Victoria

I am an energetic self-starter with a strong background in technical product management and customer service. Currently serving as a Technical Product Executive at Signal Alliance Technology Holding, I have honed my skills in managing client relationships, overseeing account details, and ensuring high-quality service delivery. My experience includes facilitating smooth communication between teams and clients, which has significantly enhanced customer satisfaction.

Throughout my career, I have been recognized for my contributions to customer service excellence, including receiving the Customer Service Specialist Award and the Information Security Champion Award. My commitment to improving service processes has led to a notable reduction in complaint rates. I am currently pursuing a Postgraduate Degree in Electronics and Computer Engineering, alongside various certifications, which further solidify my technical expertise and dedication to continuous learning.