precious nzube nwaforeyisi
@preciousnzubenwafore
Enthusiastic Technical Support Representative specializing in customer service.
What I'm looking for
I am a dynamic and enthusiastic Technical Support Representative with a strong background in delivering exceptional customer service. My experience spans various roles, including Customer Experience at Guaranty Trust Bank, where I educate customers on banking products and ensure compliance with regulations. I thrive in fast-paced environments and am dedicated to resolving customer issues efficiently.
With a Higher National Diploma in Business Administration and Management, I possess a solid foundation in business principles. My previous roles have honed my skills in inventory management, administration, and sales, allowing me to contribute effectively to team goals. I am eager to leverage my analytical skills and customer-centric approach to help a reputable company achieve its objectives.
Experience
Work history, roles, and key accomplishments
Customer Experience
Guaranty Trust Bank Plc
Sep 2023 - Present (1 year 9 months)
As a Customer Experience representative, I ensure compliance with banking regulations, educate customers on products, manage account requests, and resolve transaction errors. I also market financial services and process customer requests for ATM and cheque books.
Administration Officer
Riben Integrated Nigeria Limited
Jan 2022 - May 2023 (1 year 4 months)
In my role as Administration Officer, I managed incoming communications, scheduled appointments, reconciled financial records, and coordinated logistics operations. I also handled various administrative tasks as assigned.
Inventory Officer
Perdion Resources Limited
Sep 2021 - Jan 2022 (4 months)
As an Inventory Officer during my NYSC, I managed inventory records, conducted physical counts, reconciled discrepancies, and ensured proper storage of stock. I also replenished inventory as needed.
Sales Representative Intern
Mibe and Bros Electronics Company Limited
Aug 2015 - Jan 2017 (1 year 5 months)
During my internship as a Sales Representative, I boosted brand awareness, implemented promotional campaigns, and increased sales through effective customer engagement and product promotion.
Education
Degrees, certifications, and relevant coursework
precious nzube hasn't added their education
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Availability
Location
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