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Uche OlumbaUO
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Uche Olumba

@ucheolumba

Remote Customer Support Specialist with Digital Witch Community, supporting prospects and keeping lead information accurate.

Nigeria
Message

At Digital Witch Community, I respond to prospects’ and community members’ questions, follow up on inquiries, and maintain accurate customer and lead information.

At Synergy HR Solution Limited, I provided technical support for computer, software, and digital-tool issues, explaining solutions clearly and tracking learner information with Microsoft Excel and Google Sheets. I also supported students, parents, and colleagues at Government Secondary School by answering questions, resolving concerns, and maintaining accurate records.

Experience

Work history, roles, and key accomplishments

GS

Civic Education Teacher

Government Secondary School

Feb 2021 - Oct 2024 (3 years 8 months)

Communicated daily with students, parents, and colleagues to answer questions and resolve concerns, provided individualized support, and maintained accurate records while managing multiple responsibilities.

Education

Degrees, certifications, and relevant coursework

NI

Nigeria

Bachelor of Science, Political Science

B.Sc. Education / Political Science from Nigeria.

DC

Digital Witch Community

Certificate, IT Skills

IT Skills Training covering virtual assistance, customer support, and digital skills.

UI

Unique Computer Institute

Certificate, Computer Basics

Basic computer training.

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