Looking for a job

Ayankoya Olupeju

@ayankoyaolupeju

Message

I support customers across email, WhatsApp, live chat, and CRM channels.

Nigeria

Message

What I'm looking for

I'm seeking an international remote opportunity in customer service, customer support, or customer success, where I can communicate with customers, manage follow-ups, and resolve inquiries across digital support channels.

I've supported customers at Digital Witch through email, WhatsApp, live chat, and the company CRM, responding to questions about services and processes.

I manage customer interactions and follow-ups to help ensure requests are addressed clearly, professionally, and on time. I'm familiar with Zendesk, HubSpot, CRM platforms, and customer-service automation.

My classroom teaching experience strengthened my communication, organization, and ability to handle questions and concerns with a customer-focused approach.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Digital Witch

Oct 2024 - Sep 2026 (1 year 11 months)

Managed customer inquiries and interactions through email, WhatsApp, live chat, and the company's CRM platform. Conducted follow-ups and maintained professional communication across multiple support channels.

Zendesk HubSpot CRM Client Communication Follow ups inquiry handling Problem Solving Organization Time Management

Class Teacher / English Language Teacher

Amazing Grace Schools

Delivered classroom instruction and supported students' learning and development. Maintained an orderly classroom environment and communicated with parents regarding student progress.

Classroom Instruction Student Support Classroom Management Parent Communication Organization Time Management