Uche Ebi

I am a results-driven customer service professional with over four years of experience in delivering top-notch support and ensuring customer satisfaction. My journey began at Solarkobo, where I excelled as a Customer Support Representative, providing exceptional assistance through various channels, including phone, email, and chat. I take pride in my ability to resolve customer inquiries efficiently and effectively, consistently meeting or exceeding satisfaction targets.

Throughout my career, I have demonstrated strong problem-solving skills, collaborating with internal teams to enhance the customer experience. My previous roles, including Front Desk Officer at Opti-Care Eye Clinic and Executive Marketer at Mutual Benefits Insurance Company, have further honed my ability to manage client relationships and develop retention strategies. I am passionate about fostering positive interactions and ensuring that every customer feels valued and heard.