Open to opportunities

Tyriq Riddick

@tyriqriddick

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Dynamic professional with extensive experience in public safety and leadership.

United States

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What I'm looking for

I am looking for a role that values teamwork, offers growth opportunities, and allows me to make a meaningful impact in public safety.

I am a dedicated professional with a diverse background in public safety, customer service, and team leadership. Currently serving as a 911 Emergency Dispatcher with the Hampton Police Division, I excel in high-pressure environments, ensuring effective communication and rapid problem-solving. My commitment to maintaining composure and delivering exceptional service has earned me recognition as Employee of the Month in December 2024.

Throughout my career, I have developed strong organizational and multitasking skills, which have been essential in roles ranging from a Package Handler at FedEx to a Substitute Teacher. My experiences have equipped me with the ability to adapt quickly and manage complex tasks efficiently. I am passionate about contributing positively to my team and community, and I continuously seek opportunities for professional growth and development.

Experience

Work history, roles, and key accomplishments

Current

911 Emergency Dispatcher

Current

Hampton Police Division

Feb 2023 - Present (2 years 5 months)

Served as a crucial link between the public and emergency services, processing emergency and non-emergency calls and dispatching necessary personnel. Demonstrated strong communication, multitasking, and problem-solving skills while remaining calm under pressure.

Multi Line Phone Systems Crisis Intervention Data Entry Public Safety Critical Thinking VCIN NCIC EMD IAED

Package Handler

FedEx

Mar 2022 - Present (3 years 4 months)

Performed warehouse duties including the physical loading, unloading, and sorting of packages of varying sizes and weights. Maintained efficiency in a fast-paced environment, ensuring timely processing of shipments.

Package handling Package Handling Warehouse operations Physical Stamina Time Management Logistics Inventory Management Teamwork Safety Procedures

Overnight Stock Associate

Walmart

Jul 2021 - Present (4 years)

Ensured products were available and displayed appropriately for customers by unloading trucks, sorting, and stocking merchandise. Maintained shelves and kept the sales floor organized, contributing to a clean and safe shopping environment.

Stocking Merchandising Inventory Management Customer Service Retail Operations Teamwork Display Shelf Maintenance

Substitute Teacher K-12

ESS Education

May 2020 - Present (5 years 2 months)

Followed lesson plans, managed student behavior, and ensured a positive learning environment in the absence of the regular teacher. Responsible for supervising students, taking attendance, and communicating with school staff.

Classroom Management Lesson planning Student supervision Teaching Communication Educational Support Conflict Resolution

Front Desk Clerk

Country Inn & Suites

Mar 2019 - Present (6 years 4 months)

Managed front desk operations, including answering questions, fulfilling requests, and assisting with administrative tasks. Demonstrated trustworthiness and the ability to work effectively with minimal supervision.

Customer Service Administrative Support Data Entry Problem Solving Hotel Operations Communication Multitasking

Team Lead

Subway

Jan 2018 - Present (7 years 6 months)

Oversaw daily restaurant operations, ensuring food safety, product quality, and exceptional customer service. Directed and trained staff, managed inventory, and maintained restaurant safety and security.

Team Leadership Restaurant Operations Customer Service Food Safety Inventory Management Staff Training Store Management Problem Solving Quality Control

Education

Degrees, certifications, and relevant coursework

Hampton High School

High School Diploma, General Studies

Completed high school education at Hampton High School, gaining foundational knowledge across various subjects. Developed essential skills in communication, teamwork, and problem-solving.