Jessie Arnold

Delivered customer orders on time while accurately recording deliveries and reporting vehicle issues, improving on-time delivery reliability. Managed loading procedures to prevent damage and maintained clear customer communication.

Conducted mystery shopping and routed customer inquiries, consistently exceeding sales targets through effective marketing and product knowledge. Trained team members and resolved inter-departmental escalations to improve retention and process consistency.

Picked, packed, and delivered grocery orders with accuracy and speed while managing substitutions and maintaining perishables, ensuring timely deliveries and high customer satisfaction.

Responded to emergencies, performed firefighting and rescue operations, and conducted public fire-safety education while maintaining equipment readiness and completing incident reports. Performed first-response medical procedures and coordinated evacuations.

Provided daily animal care including examinations, restraint during procedures, grooming, and record-keeping, contributing to animal health and client satisfaction. Maintained clean facilities and educated owners on care practices.

Managed inventory replenishment, priced and stocked merchandise, and used RF scanners to verify shipments, ensuring organized stockrooms and accurate inventory counts. Assisted customers and supported special projects during shortages.

Assisted with tax preparation, data entry using Excel and Word, and monitored department inventory while supporting contract preparation and audits to maintain accurate financial records.

Monitored access to restricted areas, processed detailed incident reports, and assisted investigations by collecting evidence and maintaining accurate records to support law enforcement operations.

High school diploma completed at Coachella Valley High School in Thermal, CA, with coursework supporting customer service and basic workplace skills.