Tristan Ketchum
@tristanketchum
Experienced dispatch shift supervisor with 9 years in emergency medical, fire, and law communications.
What I'm looking for
I am a versatile shift supervisor with nine years of hands-on experience in emergency medical, fire, and law dispatching. I have served as third shift supervisor at Cumberland County 911, overseeing operations and ensuring efficient dispatch processes.
I hold CPR and EMD certifications and am certified in basic dispatching procedures. My day-to-day responsibilities include managing personnel, coordinating multi-agency responses, and maintaining high standards of service under pressure.
I demonstrate strong leadership and management skills, with proven ability to supervise shifts, mentor staff, and optimize response workflows. I focus on clear communication, rapid decision-making, and adherence to protocol.
I am seeking roles that leverage my extensive dispatching expertise and supervisory experience, where I can contribute to public safety operations and continuous improvement of dispatch services.
Experience
Work history, roles, and key accomplishments
Shift Supervisor
Cumberland County 911
Oct 2016 - Present (8 years 11 months)
Supervised third-shift emergency medical, fire, and law dispatch operations since 2016, maintaining high service standards under pressure and ensuring timely, accurate dispatches; CPR and EMD certified.
Education
Degrees, certifications, and relevant coursework
High School or Equivalent
High School Diploma, General Education
Completed high school level education or equivalent credential.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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