Open to opportunities

Tyler User

@tyleruser3

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Strategic account manager with exceptional people skills and results-oriented.

United States

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What I'm looking for

I am looking for a role that offers growth opportunities and values strong client relationships.

I am a strategic and results-oriented account manager with a proven track record in driving business growth and building strong client relationships. Currently, I work at Elmwood Reclaimed Timber, where I have successfully assisted in the growth of the business during an acquisition period. My role involves conducting meetings with clients to establish project parameters and deadlines, ensuring consistency in productivity and attendance. I pride myself on my ability to manage both commercial and residential projects while proactively identifying potential issues and communicating them to my team for timely resolution.

Previously, I worked as an account manager at State Farm, where I honed my skills in client relationship building and financial planning. I was responsible for writing and maintaining insurance policies, which contributed to the growth of the business. My experience also includes a role at Farmers Insurance, where I educated customers on the best policies for their needs and assisted in hiring processes. My career began at Sprint, where I established relationships with clients and managed social media efforts to drive business growth.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Elmwood Reclaimed Timber

Jan 2021 - Present (4 years 5 months)

Assisted with business growth during an acquisition period by conducting client meetings to establish project parameters and deadlines. Managed commercial and residential projects, developing and implementing prioritization strategies to maximize productivity and ensure timely resolution of issues. Oversaw and directed concurrent high-value projects, analyzing plans and blueprints to determine mat

Project Management Prioritization Negotiation

Account Manager

State Farm

Jan 2019 - Dec 2021 (2 years 11 months)

Wrote and maintained insurance policies, contributing to business growth and managing client relationships both face-to-face and virtually. Developed and executed social media marketing strategies, conducted cold calls, and assisted clients with financial planning. Identified and implemented continuous improvement opportunities, while also assisting with employee training.

Social Media Marketing Financial Planning Cold Calling

Licensed Insurance Producer

Farmers Insurance

Jan 2018 - Dec 2019 (1 year 11 months)

Wrote and maintained insurance policies, educating customers on optimal coverage and driving business account growth. Organized customer-facing events and assisted in the hiring processes. Performed daily cold calls to expand the client base.

Policy Education Hiring Cold Calling

Sales Consultant/Team Lead

Sprint

Jan 2016 - Dec 2018 (2 years 11 months)

Assisted with business growth by establishing client relationships and managing the store's social media pages to drive sales. Trained and motivated employees to achieve daily, weekly, and monthly goals, while also recording daily inflow and outflow. Interacted with customers and internal partners to meet key merchandising and corporate initiatives.

Sales Client Relationship Management

Education

Degrees, certifications, and relevant coursework

Avila University

Bachelor of Arts, Business Administration

Grade: 3.0 GPA

Activities and societies: Participated in community outreach with Harvesters & helping those in need

Completed a Bachelor of Arts in Business Administration, with a minor in Pre-Law. Maintained a 3.0 GPA throughout studies while working full-time. Engaged in community outreach initiatives with Harvesters, supporting those in need.

Excelsior Springs High School

High School Diploma, General Studies

Grade: Graduated with Honors

Activities and societies: Voted Team Captain as a Sophomore, Junior, and Senior by my peers for football and baseball. Volunteered with youth sports groups as a mentor for the kids.

Graduated with honors, completing high school education. Served as Team Captain for both football and baseball during sophomore, junior, and senior years. Volunteered as a mentor for youth sports groups.