Will Rigby
@willrigby
I grow and retain client accounts through consultative selling, territory development, and full-cycle account management.
United StatesWhat I'm looking for
At Yelp, I own the full client lifecycle for local and multi-location businesses, from outreach and onboarding through retention. I achieved a 37% client retention rate—7x the company benchmark—by prioritizing consultative relationships over transactional volume.
I've built sales strategies, acquisition workflows, and contract processes for Vantage Point Media and The Social Current, partnering across sales, operations, and client management to deliver successful outcomes. At Allstate, I launched and expanded a solo territory from zero through structured outreach, referrals, and consultative selling.
Previously at State Farm, I helped launch a new agency, built acquisition processes and operational infrastructure, and earned promotion from SDR to Account Manager within three months. I bring a relationship-driven approach to growing accounts, coaching teams, and creating sustainable client growth channels.
Experience
Work history, roles, and key accomplishments
Owned the full client lifecycle from initial outreach through onboarding, managing a territory of local and multi-location business accounts. Achieved a client retention rate of 37%, seven times the company benchmark, by prioritizing a consultative approach over transactional volume.
Consultant - Sales Operations, Business Development
Vantage Point Media / The Social Current
Jun 2025 - Dec 2025 (6 months)
Developed and implemented sales strategies for partnered social media companies, including client acquisition and retention, proposal workflows, and contract processes. Served as a client advocate and liaison between multiple stakeholders, ensuring successful outcomes and resolving issues with urgency.
Market Sales Agent - Territory Development (Personal Lines)
Aug 2024 - Jun 2025 (10 months)
Launched and expanded a solo territory from zero through structured outreach, referral development, and consultative selling. Exceeded monthly and quarterly targets for client retention and new business by prioritizing long-term account value over short-term revenue.
Played a key role in launching a new agency, helping build client acquisition processes, workflows, and operational infrastructure from the ground up. Promoted from SDR to Account Manager within three months and averaged $60K per month in new portfolio revenue through relationship-driven selling.
Education
Degrees, certifications, and relevant coursework
Will hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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