Tyler Gonzalez
@tylergonzalez
Results-driven and Technology Specialist with hands-on experience.
What I'm looking for
I’m a results-driven Customer Support and Technology Specialist with a strong background in product consulting, client service, and digital tools. Certified in AI For Everyone by Coursera, I adapt quickly to new technologies and thrive in fast-paced, remote environments. I bring strong communication, problem-solving skills, and a focus on delivering outstanding customer experiences.
Experience
Work history, roles, and key accomplishments
Installer
Rooftech
Aug 2024 - Present (11 months)
Installed durable windows and protective shutters for hurricane protection. Conducted site assessments and repairs with efficiency and attention to detail.
Shift Supervisor
Trulieve
Oct 2023 - Aug 2024 (10 months)
Delivered exceptional cannabis customer experiences in a high-volume environment. Trained staff on compliance, safety, and customer engagement strategies.
Sales & Inventory Associate
Anne Fontaine
Feb 2023 - May 2023 (3 months)
Managed luxury retail inventory and improved stock accuracy. Supported a smooth supply chain and ensured top-tier customer satisfaction.
Cannabis Consultant & Sales
Trulieve
Sep 2022 - Feb 2023 (5 months)
Guided patients with product recommendations tailored to medical needs. Maintained compliance and managed point-of-sale systems accurately.
Assistant Office Manager
Contractors Prep School
Jun 2016 - May 2022 (5 years 11 months)
Delivered training on industry regulations and construction certifications. Led classroom and digital sessions using custom learning materials.
Education
Degrees, certifications, and relevant coursework
Coursera
Certificate, Artificial Intelligence
2024 - 2024
Completed the 'AI for Everyone' course, gaining foundational knowledge in Artificial Intelligence. Developed an understanding of AI's impact and applications across various industries.
Broward College
Bachelors of Business, Business
2018 - 2022
Completed a Bachelor's degree focused on business principles and practices. Gained foundational knowledge in various aspects of business operations and management.
Availability
Location
Authorized to work in
Job categories
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