Sara Strickland

Excel in handling and resolving consumer product and service inquiries by identifying issues, determining root causes, and providing effective solutions. Proficient in using Moen Solutions Knowledge Management and Microsoft Copilot to assist consumers with product identification, troubleshooting, and repair or installation guidance. Experienced in managing sensitive consumer interactions to achiev

Skilled in customer and vendor liaison, managing inbound and outbound communications via phone, chat, and email. Specialized in sourcing, pricing, and supplying educational materials to government, corporate, and educational sectors, including GSA & State contracts. Skilled in obtaining accurate pricing and availability, entering data into Epicor Prophet 21 for inventory management, and processing

Worked as Processing Manager at Complete Book & Media Supply, Inc..

Experienced in safety and security management, asset recovery, and theft prevention. Skilled in conducting surveillance, apprehending external theft suspects, and investigating internal dishonesty. Developed and implemented theft prevention programs, identified theft trends, and applied targeted strategies to reduce risk. Assessed operational and shortage control procedures to ensure compliance an

Responsible for supervising staff and managing daily operations to ensure efficiency and high-quality customer service. I trained both new and existing team members on essential company policies and operational procedures. Additionally, I oversaw membership processes, which included contract preparation and account management, contributing to a seamless experience for our members.

I excelled in fostering positive customer relations and managing vendor interactions. My role involved supervising children to maintain a safe environment and training support staff to uphold quality standards. This experience honed my organizational and communication skills while reinforcing my commitment to child safety and operational excellence.

I played a crucial role in overseeing kennel operations, ensuring that both animals and staff received the highest standards of care. My responsibilities included administering medications and grooming, while also training new team members to enhance operational efficiency. My experience in this role has honed my skills in animal care and staff management.

Provided support and senior-level executives services by managing travel logistics and office operations. My role involved coordinating both domestic and international travel, overseeing correspondence, and ensuring the smooth functioning of office supplies and mail distribution. I developed strong organizational skills and a keen attention to detail, which were essential in maintaining an efficie