Ty Horn
@tyhorn
Dedicated professional with a strong background in sales and customer service.
What I'm looking for
I am a dedicated professional with a comprehensive background in sales and store project management. My proven expertise in delivering top-tier customer service, managing high-volume calls, and adeptly resolving issues has allowed me to cultivate a customer-centric retail atmosphere. I am adaptable to dynamic work environments and possess strong communication and interpersonal skills.
Currently, I work as a Licensed Real Estate Agent at eXp Realty in Las Vegas, where I leverage my customer service expertise and real estate knowledge to drive sales and enhance client experiences. My previous roles, including positions at Walmart and McDonald's, have equipped me with a diverse skill set that I am eager to contribute to create positive customer experiences in a new professional setting.
Experience
Work history, roles, and key accomplishments
Licensed Real Estate Agent
eXp Realty
Sep 2021 - Present (3 years 11 months)
Dedicated and results-driven professional with a strong foundation in customer service and recent experience in real estate sales. Known for exceptional communication skills, a commitment to client satisfaction, and the ability to build lasting relationships.
Stocker/Customer Service
Walmart
May 2020 - Jun 2022 (2 years 1 month)
Responsible for loading and unloading shipments, organizing backroom spaces, constructing displays, and stocking shelves. Ensured efficient inventory management and maintained a well-organized retail environment.
Captioning Agent
Caption Call
Dec 2019 - Apr 2020 (4 months)
Provided excellent customer service by dictating/captioning a variety of conversational topics verbatim. Maintained a high level of dictation speed and accuracy while ensuring strict consumer confidentiality.
Machine Operator
Arroweye Solutions
Jul 2019 - Aug 2019 (1 month)
Assisted in the installation, maintenance, and repair of machinery. Operated tools to aid in the manufacturing process and performed periodic checks on equipment to solve detected problems.
Retail Sales Associate
Ross Dress For Less
Oct 2017 - May 2018 (7 months)
Responsible for selling products and services, working and maintaining cashier operations, and managing stock. Contributed to a positive shopping experience for customers.
Sales Representative
Barton Consulting
Dec 2016 - Jun 2017 (6 months)
Sold products and services using solid arguments to prospective customers. Performed cost-benefit analyses of existing and potential customers and maintained positive business relationships to ensure future sales.
Crew Member
McDonald's
Feb 2016 - Nov 2016 (9 months)
Greeted customers with a smile, took accurate food orders, and prepared McDonald’s World Famous food. Partnered with other Crew and Managers to meet target goals during shifts and ensured restaurant cleanliness.
Part Time Delivery Driver
Amazon Flex
Loaded items and/or packages from Amazon’s warehouse or production environment. Ensured that items were delivered to various customer locations in a safe and timely manner, reviewing orders for completeness and accuracy.
Education
Degrees, certifications, and relevant coursework
Basic International Studies High School
High School Diploma, Basic International Studies
Completed high school education with a focus on basic international studies. Developed foundational knowledge and skills across various subjects.
Availability
Location
Authorized to work in
Job categories
Skills
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