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LL@tshirelesito
Hardworking university student with strong IT and technical skills.
South AfricaI am a dedicated university student pursuing a Bachelor of Science in Mathematics and Computer Science, currently seeking employment opportunities to apply my skills and knowledge. With hands-on experience as an IT Technician and E-government Ambassador, I have developed a strong foundation in technical support, customer service, and project management.
Throughout my career, I have demonstrated my ability to assess and diagnose technical issues effectively, ensuring customer satisfaction through swift resolutions. My experience includes working with various hardware and software, documenting processes for future reference, and advocating for electronic government services to enhance community engagement. I am committed to continuous learning and am eager to contribute to a dynamic team.
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Work history, roles, and key accomplishments
Pinnacle ICT
Sep 2024 - Present (1 year 2 months)
Assessed and diagnosed technical issues with customer-purchased units, ensuring swift and accurate troubleshooting. Provided hands-on technical support for hardware and software problems, delivering resolutions to enhance customer satisfaction.
Sedibeng TVET College
Jul 2023 - Apr 2024 (9 months)
Advocated Electronic-Government (E-gov) services to the community and handled customer complaints professionally. Worked with project managers to develop and implement strategies for cost savings and resource optimization.
Sedibeng TVET College
May 2022 - Jun 2023 (1 year 1 month)
Installed and configured new hardware components such as printers, scanners, and routers, and provided technical support to users. Monitored systems, identified issues, and resolved them in a timely manner.
Sedibeng TVET College
Jan 2022 - Apr 2022 (3 months)
Recorded temperatures of students and staff, communicating effectively with all stakeholders. Monitored students' health and safety, ensuring compliance with health and safety regulations.
Harmony Primary School
Jan 2021 - Dec 2021 (11 months)
Recorded marks and managed school registers using the SA-SAMS programme. Collaborated with school staff to develop and implement extracurricular activities and resources to support student learning.
Degrees, certifications, and relevant coursework
UABachelor of Science, Mathematics and Computer Science
Currently pursuing a Bachelor of Science in Mathematics and Computer Science, gaining foundational knowledge in both disciplines. Focuses on developing strong analytical and computational skills.
NCV Level 4, Information Technology and Computer Science
Achieved NCV Level 4 in Information Technology and Computer Science, developing practical skills in IT systems and computer operations. This qualification provided a strong foundation in technical support and software applications.
NCV Level 3, Information Technology and Computer Science
Completed NCV Level 3 in Information Technology and Computer Science, building upon foundational IT knowledge. Focused on intermediate concepts in computer systems and software development.
NCV Level 2, Information Technology and Computer Science
Obtained NCV Level 2 in Information Technology and Computer Science, covering basic principles of IT and computer operations. Developed initial skills in hardware, software, and network fundamentals.
Matric, General Studies
Completed high school education and obtained the Matric certificate, fulfilling requirements for tertiary studies. Developed a broad academic foundation across various subjects.
UJIntroduction to Digital Technologies of the 4th Industrial Revolution, Digital Technologies
Completed a program focused on the Introduction to Digital Technologies of the 4th Industrial Revolution. Gained insights into emerging technologies and their impact on various industries.
South AfricaYou can contact Lomile and 90k+ other talented remote workers on Himalayas.
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