Kelebogile masemola

I’m a motivated and detail-oriented Information Technology graduate with a Higher Certificate in Information Technology (NQF Level 5), completed with Distinction in 2025. I’m currently pursuing a Bachelor of Commerce in Information Technology at MANCOSA (Year 1), and I’m focused on turning my foundational knowledge into real workplace impact.

In 2024, I worked as a DHET Examination Assistant with the Department of Higher Education and Training. I assisted with the administration and coordination of examination processes, including verifying candidate information and maintaining accurate records while ensuring compliance with examination procedures.

My technical strengths include IT support and troubleshooting, covering computer hardware and software fundamentals, networking fundamentals, database fundamentals, and internet and email support. Through my academic projects, I also diagnosed and resolved common hardware and software issues, performed software installation and updates, and completed system maintenance tasks, supported by clear technical documentation.

I bring strong communication, customer service, problem-solving, and teamwork, along with attention to detail when handling confidential information. I’m eager to secure an internship, learnership, or graduate opportunity within the IT industry to further develop my technical expertise and contribute to organizational success.