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Lunga Zondo

@lungazondo

Entry-level IT support and systems analyst focused on troubleshooting, analytics, and digital solutions.

South Africa
Message

What I'm looking for

I’m looking for an IT role where I can apply my troubleshooting, systems analysis, and analytics skills, learn continuously, and contribute to business growth in a supportive team environment with clear responsibilities and deadlines.

I am a self-motivated technology professional with strong work ethics and humanity. I bring a solid foundation in IT systems, business processes, and digital solutions, and I’m known for analytical thinking, teamwork, and the ability to learn new technologies. I also lead with self-discipline and integrity, helping me work smoothly with groups and build a well-structured environment.

I completed coursework in Information Systems, database management, and IT project management through my BCOM IT studies, and I’ve delivered multiple IT-related projects involving systems analysis and technology solutions. I’m certified in Information Technology (2020) and currently working on a CiscoAcademy Cybersecurity (CCST) course (awaiting practicals 2026).

In practice, I’ve worked as an online freelancer performing remote IT support, troubleshooting, digital tasks, and deadline-driven delivery using Microsoft Excel and online tools. I’ve also supported a local gate automation business with coding and basic system configuration, and I’ve taught computer literacy by introducing students to foundational digital skills and safe internet usage. I’m seeking an opportunity in the IT industry to apply my knowledge while continuing to develop professionally.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Cisco Networking Academy logoCA

Cisco Networking Academy

Cisco CCST Cybersecurity course, Cybersecurity

2026 -

Completed the Cisco Cybersecurity (CCST) course in 2026 and is awaiting practicals.

SC

St Charles College

Matric (High School Certificate), General Education

Completed matric at St Charles College in 2017.

UM

University of KwaZulu-Natal / MANCOSA

Bachelor of Commerce (Information Technology), Information Technology

Completed a Bachelor of Commerce in Information Technology. Coursework included software engineering practice, systems analysis and design, and information systems.

Tech stack

Software and tools used professionally

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