Lunga Zondo
@lungazondo
Entry-level IT support and systems analyst focused on troubleshooting, analytics, and digital solutions.
What I'm looking for
I am a self-motivated technology professional with strong work ethics and humanity. I bring a solid foundation in IT systems, business processes, and digital solutions, and I’m known for analytical thinking, teamwork, and the ability to learn new technologies. I also lead with self-discipline and integrity, helping me work smoothly with groups and build a well-structured environment.
I completed coursework in Information Systems, database management, and IT project management through my BCOM IT studies, and I’ve delivered multiple IT-related projects involving systems analysis and technology solutions. I’m certified in Information Technology (2020) and currently working on a CiscoAcademy Cybersecurity (CCST) course (awaiting practicals 2026).
In practice, I’ve worked as an online freelancer performing remote IT support, troubleshooting, digital tasks, and deadline-driven delivery using Microsoft Excel and online tools. I’ve also supported a local gate automation business with coding and basic system configuration, and I’ve taught computer literacy by introducing students to foundational digital skills and safe internet usage. I’m seeking an opportunity in the IT industry to apply my knowledge while continuing to develop professionally.
Experience
Work history, roles, and key accomplishments
Completed remote freelance tasks via an online platform, providing clients with basic IT support and troubleshooting for digital tasks. Managed data entry and spreadsheet organization in Microsoft Excel, and delivered work remotely within agreed deadlines.
Education
Degrees, certifications, and relevant coursework
Cisco Networking Academy
Cisco CCST Cybersecurity course, Cybersecurity
2026 -
Completed the Cisco Cybersecurity (CCST) course in 2026 and is awaiting practicals.
St Charles College
Matric (High School Certificate), General Education
Completed matric at St Charles College in 2017.
University of KwaZulu-Natal / MANCOSA
Bachelor of Commerce (Information Technology), Information Technology
Completed a Bachelor of Commerce in Information Technology. Coursework included software engineering practice, systems analysis and design, and information systems.
Availability
Location
Authorized to work in
Job categories
Skills
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