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Tshepiso Ramasukudu

@tshepisoramasukudu

I support customers and operations through accurate data capture and lead management.

South Africa
Message

What I'm looking for

I'm looking for a customer service, data entry, or lead generation role where I can use accurate record handling, clear communication, and efficient follow-through to support clients and operations.

I've supported customer operations across Italk Financial Services, Anova Health Institute, Chery Motors, DashBPO, and IntelliBPO. My work includes lead warming, data capture, appointment coordination, warranty support, and mortgage refinance lead vetting.

I'm focused on accurate information handling, clear customer communication, and efficient follow-through. I use Excel, Word, Outlook, and computer systems to manage records, support clients, and keep teams informed.

Experience

Work history, roles, and key accomplishments

IS

Lead Warmer

Italk Financial Services

Jan 2020 - Jun 2020 (5 months)

Responsible for cold calling customers and warming leads for the MYwayLife campaign, transferring accepted quotes to sales representatives.

Education

Degrees, certifications, and relevant coursework

NS

NorthRiding Secondary

National Senior Certificate, General

2013 - 2019

Completed National Senior Certificate at NorthRiding Secondary from 2013 to 2019.

Tech stack

Software and tools used professionally

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