Open to opportunities

Amahle mbambo

@amahlembambo

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I manage customer bookings, enquiries, records, and appointment coordination for smooth business operations.

South Africa

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What I'm looking for

I'm looking for an entry-level customer service, client support, administration, call centre, appointment setting, or virtual assistant role. I'm available for remote work, can work independently, and am willing to support international and US business hours.

I've supported a family coldroom-hire business by managing customer bookings, availability enquiries, service arrangements, and booking-related follow-ups.

I record, update, and maintain accurate customer information while coordinating appointments and ensuring booking details are captured correctly. I communicate clearly with customers by telephone, email, and online platforms to resolve queries and support smooth operations.

My practical experience combines customer service, administrative support, data capturing, record keeping, and independent remote work. I use Microsoft Office, Google Workspace, email, and online research tools to stay organised and responsive.

I'm a Bachelor of Arts graduate with majors in English, Criminology and Forensic Studies, seeking an entry-level opportunity where I can contribute reliable client and administrative support.

Experience

Work history, roles, and key accomplishments

Administrative and Customer Support Assistant

Family Business

Mar 2025 - Jul 2026 (1 year 4 months)

Managed customer bookings for a coldroom-hire business, communicated with customers regarding availability and service arrangements, and maintained accurate booking records. Responded to enquiries, coordinated bookings, and followed up on requests to support smooth operations.