Penelope Khorombi
@penelopekhorombi
I support customers, sales teams, and office operations through reliable remote service.
South AfricaWhat I'm looking for
I handled inbound and outbound customer interactions at Unateus, resolving enquiries, processing orders, maintaining CRM records, and supporting sales-related activities while meeting service and performance targets.
I've also supported day-to-day office processes at Baragwanath Hospital, maintaining records, handling correspondence, and assisting healthcare professionals with appointment-related administration. I'm adaptable, detail-oriented, and committed to using communication tools, CRM systems, Microsoft Office, and AI productivity tools to deliver professional service.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Baragwanath Hospital
Aug 2025 - Dec 2025 (4 months)
Provided administrative support and assisted with day-to-day office processes. Maintained records, handled correspondence, and supported appointment-related administration while assisting healthcare professionals.
Call Agent Specialist
Unateus
Feb 2022 - Oct 2025 (3 years 8 months)
Handled inbound and outbound customer interactions and responded to customer enquiries remotely. Processed orders, maintained CRM records, and supported sales-related activities while resolving customer issues professionally.
Education
Degrees, certifications, and relevant coursework
Letsibogo Girls High School
National Senior Certificate, General
Completed National Senior Certificate (Matric) in 2024.
Availability
Location
South AfricaAuthorized to work in
Job categories
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