Trudiann Blackwood
@trudiannblackwood
I qualify leads, set appointments, and transfer sales-ready prospects in high-volume remote calling environments.
JamaicaWhat I'm looking for
I've supported loan, home services, renovation, and business funding campaigns through high-volume inbound and outbound calling. At Phoenix Company, I pre-qualified loan prospects by identifying credit status, debt level, and financial needs before transferring qualified leads for closing.
At Top Renovation, I followed up with warm homeowner leads and set and confirmed up to 20 qualified appointments per week. I coordinated with sales closers to create smooth handoffs and maintained detailed lead records across CRM tools, Google Sheets, Zoom, and Convo.
At US Business Funding, I made 150 to 250 outbound calls daily using a power dialer, identified funding needs and financial pain points, and transferred 3 to 5 qualified leads per day to closers.
I'm known for building customer rapport, handling objections with patience, and keeping accurate records. I bring a professional, warm, and attentive approach to every conversation while consistently working toward call, appointment, and conversion targets.
Experience
Work history, roles, and key accomplishments
Sales Representative
Phoenix Company
Sep 2024 - Mar 2025 (6 months)
Handled inbound and outbound calls for loan services, pre-qualified prospects by assessing credit status and financial needs, and transferred qualified leads to appropriate departments. Maintained accurate CRM records using Vicidial and delivered professional customer service.
Sales Representative and Appointment Setter
Top Renovation
Jan 2022 - May 2024 (2 years 4 months)
Conducted outbound calls for renovation services, followed up with warm leads, and set up to 20 qualified appointments per week. Maintained lead records using CRM, Google Sheets, Zoom, and Convo, and coordinated with closers for smooth handoffs.
Sales Representative and Appointment Setter
Standard Service Home Based Company
Feb 2023 - Aug 2023 (6 months)
Made outbound calls to homeowners interested in roofing services, qualified leads based on property condition and budget, and scheduled appointments for sales team. Updated CRM and Convo with call outcomes and met weekly targets.
Sales Representative and Lead Generator
US Business Funding
Jan 2020 - Dec 2022 (2 years 11 months)
Made 150-250 outbound calls daily using a power dialer, identified business funding needs, and transferred 3-5 qualified leads per day to closers. Maintained CRM records using Vicidial and built rapport while handling objections.
Education
Degrees, certifications, and relevant coursework
Trudiann hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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