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valdeon grizzleVG
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valdeon grizzle

@valdeongrizzle

Client Success Coordinator at FedLegacy, scheduling qualified retirement consultations for U.S. federal employees.

Jamaica
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At FedLegacy, I introduce U.S. federal employees to retirement consultation services and connect them with advisors. I make 150+ outbound calls daily and schedule an average of 2–3 qualified appointments per day.

As an Appointment Setter at The Loan Atlas, I contact loan originators, qualify prospects, and schedule consultations with the Client Success Manager. I also manage the sales pipeline in GoHighLevel.

At JVM Lending, I conducted outbound prospecting, qualified prospective clients, and scheduled appointments. Across my customer-facing roles, I’ve supported clients and handled inquiries in remote and high-volume environments.

Experience

Work history, roles, and key accomplishments

CA

Receptionist / Administrative Assistant

Chukka Caribbean Adventures

May 2019 - Nov 2019 (6 months)

Provided administrative and customer support in a fast-paced environment.

CC

Customer Service Representative

Conduent – Royal Caribbean

Jan 2017 - Mar 2019 (2 years 2 months)

Handled high-volume customer inquiries while maintaining excellent customer service standards.

AT

Customer Care Representative

Advanced Calling Center Technologies

Mar 2016 - Jul 2017 (1 year 4 months)

Provided customer support and issue resolution.

NS

Receptionist / Administrative Assistant

National Youth Service

Jul 2013 - Aug 2013 (1 month)

Supported office administration and front-desk operations.

Education

Degrees, certifications, and relevant coursework

IS

Irwin High School

High School Diploma, General Studies

Completed high school education at Irwin High School.

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