Trisha Chetty
@trishachetty
I generate qualified leads, improve customer service quality, and support efficient operations.
What I'm looking for
I currently generate and qualify travel leads at Dreamport, building customer relationships and helping clients with travel inquiries and promotions.
Previously, at Konecta supporting Blake and Associates, I monitored customer interactions for quality and compliance, ran evaluations and calibration sessions, coached staff, and identified process improvements. I also supported United Airlines customers at CCI South Africa with bookings, ticketing, refunds, exchanges, and complaint resolution.
My background also includes administration, HR support, retail leadership, inventory control, reporting, and customer service. I'm studying toward a Higher Certificate in Human Resource Management while expanding my sales and lead-generation experience.
Experience
Work history, roles, and key accomplishments
Freelance Lead Generation Specialist
Dreamport
Engaging with potential clients and identifying travel opportunities. Building customer relationships and qualifying leads while maintaining professional communication and achieving performance targets.
Education
Degrees, certifications, and relevant coursework
Trenance Manor Secondary School
Matric, General
Grade: Bachelor's Pass
Completed Matric with a Bachelor's Pass in 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Trisha?
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