Open to opportunities

Lwazi Mncube

@lwazimncube

Message

Dependable lead generation specialist with strong communication skills.

South Africa

Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative team environment.

I am a dependable professional with a strong foundation in systems development and a proven track record in lead generation and customer service. My experience spans various roles, including my current position as a Lead Generation Specialist at USA Global Marketing, where I have honed my skills in generating leads and fostering client relationships.

Throughout my career, I have demonstrated exceptional communication abilities and a proactive approach to problem-solving. My previous roles, including Customer Service Representative at Jenzovox BPO and Administrative Assistant at Ikusasa Multi Services Group, have equipped me with the skills necessary to thrive in fast-paced environments. I am eager to learn and grow within a dynamic team, contributing my skills to achieve organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Lead Generation Specialist

Current

USA Global Marketing

Jul 2024 - Present (1 year)

Responsible for generating leads through various marketing strategies and maintaining communication with potential clients. Utilized CRM systems to track interactions and follow-ups.

CRM Systems Communication Marketing Strategies

Customer Service Representative

Jenzovox BPO

Dec 2023 - Jun 2024 (6 months)

Provided exceptional customer service by addressing inquiries and resolving issues. Maintained a high level of customer satisfaction through effective communication and problem-solving.

Customer Service Communication Problem Solving

USA Validator

Docfox Africa

Apr 2022 - Dec 2023 (1 year 8 months)

Validated data for accuracy and compliance, ensuring all information met the required standards. Collaborated with team members to improve validation processes.

Data Validation Compliance Collaboration

Administrative Assistant

Ikusasa Multi Services Group

Mar 2021 - Mar 2022 (11 months)

Assisted in administrative tasks, including scheduling, data entry, and maintaining office organization. Supported team members with various projects and tasks.

Administrative Support Communication

Counter Sales Assistant

Web Wizard

Feb 2017 - Dec 2019 (2 years 10 months)

Engaged with customers to provide product information and assist with sales transactions. Maintained inventory and ensured a clean and organized sales environment.

Sales Communication