Naomi Kitenge
@naomikitenge
Customer-focused sales and acquisition associate specializing in lead generation and appointment setting.
South AfricaWhat I'm looking for
I am a self-motivated sales and IT acquisition associate with four years of customer service and sales experience, skilled at outreach, lead qualification, and appointment setting.
I have experience working remotely with US and South African clients, conducting cold and warm calling campaigns using Convoso and ViciDial, and managing follow-ups by email and text to convert leads into meetings for sales teams.
My strengths include strong communication, active listening, adaptability, attention to detail, and proficiency with Zoho CRM for outreach and email management.
I seek roles where I can apply my lead generation, client qualification, and customer-support skills to drive sales pipeline growth and deliver excellent client experiences.
Experience
Work history, roles, and key accomplishments
Acquisition Associate
Fusion Growth Partners
Nov 2025 - Present (2 months)
Conducted outreach to qualified leads via cold calling and follow-ups, qualified prospects using scripts, and scheduled meetings for the sales team to present business opportunities.
Cold Caller (Contract)
Scale Army (The Call Gurus)
Jun 2025 - Aug 2025 (2 months)
Conducted targeted cold calls to data center professionals, qualified leads to specific criteria and set high-quality appointments for the sales team while prioritizing meaningful conversations.
Cold Caller / Brand Ambassador
Call on Me Marketing
Apr 2025 - Jun 2025 (2 months)
Made outbound calls to introduce financial advisory partners, built rapport with prospects, handled basic inquiries and scheduled appointments to generate leads and client interest.
Sales Representative
LML Solutions
May 2023 - Feb 2025 (1 year 9 months)
Responded to client calls and provided expert information on products, services, and policies; resolved customer concerns through active listening and problem-solving, improving service clarity and satisfaction.
Customer Service Agent
Bidair Services
Apr 2017 - Aug 2021 (4 years 4 months)
Checked in international passengers, verified travel documents, managed baggage and seating, and delivered customer service for international carriers to ensure safe and efficient departures and arrivals.
Education
Degrees, certifications, and relevant coursework
Johannesburg City College
Diploma, Graphic Design
2015 - 2015
Completed a Diploma in Graphic Design (NQF Level 6) at Johannesburg City College in 2015.
Greenside High School
National Senior Certificate, Secondary Education
2009 - 2013
Completed National Senior Certificate (NSC) education at Greenside High School from 2009 to 2013.
Roseneath Primary School
Primary School Completion, Primary Education
2002 - 2008
Attended Roseneath Primary School from 2002 to 2008 for primary education.
Availability
Location
South AfricaAuthorized to work in
Job categories
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