Faith Nkuna
@faithnkuna
Highly motivated travel agent with strong customer service skills.
What I'm looking for
I am a highly motivated and adaptable professional currently pursuing a degree in Accounting part-time. With two years of experience as a Travel Agent at Dreamport, I have honed my skills in client management, administrative support, and problem-solving. My passion for delivering high-quality work in remote environments drives me to excel in every task I undertake.
At Dreamport, I have consistently exceeded client satisfaction ratings by providing personalized travel planning services and resolving issues swiftly. My ability to negotiate favorable rates with vendors and streamline bookings has contributed significantly to the success of my team. I am tech-savvy and detail-oriented, always eager to contribute to a dynamic team and enhance the customer experience.
Experience
Work history, roles, and key accomplishments
Travel Agent
Dreamport
Jan 2023 - Present (2 years 11 months)
Delivered personalized travel planning services, managing bookings, client communications, and itinerary planning. Consistently exceeded client satisfaction ratings by resolving issues quickly and offering tailored solutions.
Education
Degrees, certifications, and relevant coursework
University of Johannesburg
Bachelor of Accounting, Accounting
Currently pursuing a Bachelor of Accounting degree part-time. Developing a strong foundation in accounting principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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