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Faith Nkuna

@faithnkuna

Highly motivated travel agent with strong customer service skills.

South Africa
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What I'm looking for

I am looking for a remote position that values adaptability and offers opportunities for growth.

I am a highly motivated and adaptable professional currently pursuing a degree in Accounting part-time. With two years of experience as a Travel Agent at Dreamport, I have honed my skills in client management, administrative support, and problem-solving. My passion for delivering high-quality work in remote environments drives me to excel in every task I undertake.

At Dreamport, I have consistently exceeded client satisfaction ratings by providing personalized travel planning services and resolving issues swiftly. My ability to negotiate favorable rates with vendors and streamline bookings has contributed significantly to the success of my team. I am tech-savvy and detail-oriented, always eager to contribute to a dynamic team and enhance the customer experience.

Experience

Work history, roles, and key accomplishments

DR
Current

Travel Agent

Dreamport

Jan 2023 - Present (2 years 11 months)

Delivered personalized travel planning services, managing bookings, client communications, and itinerary planning. Consistently exceeded client satisfaction ratings by resolving issues quickly and offering tailored solutions.

Education

Degrees, certifications, and relevant coursework

University of Johannesburg logoUJ

University of Johannesburg

Bachelor of Accounting, Accounting

Currently pursuing a Bachelor of Accounting degree part-time. Developing a strong foundation in accounting principles and practices.

Tech stack

Software and tools used professionally

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Faith Nkuna - Travel Agent - Dreamport | Himalayas