Open to opportunities

Trina Kendrick

@trinakendrick

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Experienced HR and training professional focused on operations, compliance, and client support.

United States

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What I'm looking for

I seek roles in HR, training, or operations that emphasize process improvement, compliance, employee support, and opportunities to lead projects and support teams.

I am an experienced HR and training professional with a strong background in operations, records management, and client-facing services. I bring energetic, customer-focused service and excellent attention to detail to every role.

Over my career I have coordinated training programs, administered HR transactions, managed benefits processes, and supported caseloads in human services and rehabilitation. I routinely handle confidential records, compliance tasks, and complex inquiries across multiple systems.

I have comprehensive experience with HRIS and enterprise systems including UltiPro, Kronos, PSA Pan System, SAP, HMIS and other domain-specific tools, and I quickly learn and apply new programs. I also coordinate travel, expenses, reports, and cross-functional communication to support executives and program operations.

I hold a Bachelor's degree in Organizational Management and a Professional in Human Resources certification. I seek roles where I can combine project management, process improvement, and strong interpersonal skills to improve service delivery and operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Training Coordinator

Current

Tekion

May 2022 - Present (3 years 10 months)

Writes, coordinates, and monitors training requirements and plans, acts as first point of contact for inquiries, and maintains records and reports to support program operations and policy compliance.

training coordination Onboarding Documentation Records Management Microsoft Office HR systems & Compliance

Human Resources Solutions Rep

High Group

Jul 2021 - Mar 2022 (8 months)

Served as first point of contact for HR inquiries, managed HR administrative processes and transactions, and led on-site HR events while ensuring accurate HR records and customer service.

HR & Administration Employee Relations Event Coordination Microsoft Office Customer Service Data Entry

Rehabilitation Coordinator

Cornerstone Montgomery

Aug 2020 - Jun 2021 (10 months)

Managed a caseload of ~30 clients, developed and monitored recovery-based treatment plans, coordinated with clinicians, and documented client progress in electronic health records.

Case Management Treatment Planning Benefits Navigation (SSI SSDI)Community Outreach Client Advocacy Record keeping

Benefits Specialist

Healthcare Access Maryland

Jul 2019 - Oct 2019 (3 months)

Implemented and maintained filing systems, educated clients on Medicaid enrollment and coverage, tracked enrollment dates, and maintained confidentiality while managing records and reports.

Benefits Administration Records Management Data Entry Confidentiality

Admin Services Assistant III

State of Tennessee – TEMA

Sep 2017 - Sep 2018 (1 year)

Provided executive support including travel and expense management, maintained records and interagency liaison duties, and handled sensitive matters with discretion to support program operations.

Executive Support Microsoft Office Confidentiality

Human Resources Records Clerk

PSA Airlines

Sep 2015 - Sep 2017 (2 years)

Created and maintained personnel files, managed I-9 recordkeeping and HR databases, processed travel arrangements and expense reports, and handled confidential HR documentation.

I 9 Compliance Data Entry Travel Coordination Reporting

Case Manager / Housing Counselor

Community Action Partnership

Oct 2009 - Apr 2015 (5 years 6 months)

Managed client records and budgets, counseled on housing and financial issues to prevent homelessness, prepared reports, and supported fundraising initiatives and administrative tasks.

Case Management Financial Counseling Report Writing Client Advocacy Records Management